Terms & Conditions

We will always try to ensure that you’re happy with your purchase. If you aren’t, please contact us and we will do what we can to solve the issue.

Liability

Gobackpacks.com.au is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded immediately.

Delivery

The delivery times provided by Gobackpacks.com.au are estimates only. Gobackpacks.com.au will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, seperate deliveries will be made. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address.Gobackpacks.com.au can not be held responsible for incorrectly entered delivery addresses.

Acceptance of the goods

The customer is responsible for inspecting the goods for fault and notifying us within 7 working days of receiving the good should there be a fault.

Warranties

Any warranties offered are those of the manufacturer and not that of Gobackpacks.com.au. Please check the manufacturers website for details.

Pricing

All prices are in Australian dollars. Prices are subject to change without notice.

Returns

You can return any product to us that arrives faulty however you must do so within 7 days of receipt of your order. Faulty goods will be dealt with as per the manufacturers warranty.

Returns must be in new condition unless faulty. We reserve the right to not accept any returns where the products are not in new, unused condition. Products sent for return that are not in new condition can be sent back at the customers expense or may be picked up at our office.

Order cancellations

If notified before goods have been dispatched, Gobackpacks.com.au can accommodate order cancellations. If items have been already shipped, the customer may return the items when they receive them.

Promotions

The 20% off coupon promotion ends 20th November 2017. We try our best to have each purchased delivered within 13 to 20 days. This cannot be guaranteed.